Privacy Policy

1. Introduction

InfraOne Asia Co., Ltd. ("we," "us," or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose your personal data in compliance with Thailand's Personal Data Protection Act B.E. 2562 (2019) ("PDPA") and other applicable laws.

2. Data We Collect

We may collect the following categories of personal data depending on your interactions with us:

• Identity Data: Name, job title, company name.
• Contact Data: Email address, telephone number, LINE ID.
• Technical Data: IP addresses, browser types, and device information collected via cookies.
• Usage Data: Information about how you use our website, IT solutions, and services.

3. Purpose of Collection

We collect and process your data via lawful bases (Contract, Legitimate Interest, Consent) for:

• Providing Managed Security Service Provider (MSSP) and IT Infrastructure services.
• Processing service requests, quotations, and incident responses.
• Improving our AI-driven analytics and system optimizations.
• Marketing communications (only with your explicit consent).

4. Data Security & Storage

We implement strict organizational and technical security measures (such as encryption, access controls, and AI-driven threat monitoring) to prevent unauthorized access, loss, or misuse of your personal data. Your data is stored on secure servers located in Thailand and/or secure cloud infrastructure with PDPA-compliant cross-border transfer mechanisms.

5. Your Rights Under PDPA

You have the right to request access to or copies of your personal data, request correction of incomplete or inaccurate data, object to the processing of your data, request deletion or suspension of your data, and withdraw consent at any time.

To exercise these rights, please contact our Data Protection Officer (DPO) at dpo@infraone.asia.

6. Contact Us

InfraOne Asia Co., Ltd.
528/1 Lat Ya Road, Khlong San, Bangkok 10600, Thailand
Email: contact@infraone.asia