Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by InfraOne Asia Co., Ltd. ("InfraOne," "we," "us"), including our MSSP (Managed Security Service Provider) solutions, IT Infrastructure management, and AI-driven tools, you agree to be bound by these Terms of Service.

2. Description of Services

InfraOne provides IT management, cybersecurity, and infrastructure optimization services. We employ artificial intelligence and automation to monitor systems. While we strive for 100% uptime and security, you acknowledge that no system is entirely immune to risks inherent in internet connectivity and complex hardware.

3. User Obligations

You agree to provide accurate and up-to-date identification and system information necessary for service delivery, maintain the confidentiality of your account credentials, and not use our services for any illegal or unauthorized purpose, including scanning or attacking other networks.

4. Intellectual Property

All content, AI models, dashboards, code, and methodologies used in providing our services remain the exclusive property of InfraOne Asia. You are granted a limited, non-exclusive, non-transferable license to use the deliverables solely for your internal business operations.

5. Limitation of Liability

To the fullest extent permitted by Thai law, InfraOne shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits or data, arising from the use or inability to use our services. Our total liability is limited to the fees paid by you to us in the 12 months preceding the claim.

6. Governing Law

These terms are governed by the laws of the Kingdom of Thailand. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Thailand.

7. Contact

For legal inquiries, please contact InfraOne Asia Co., Ltd. at contact@infraone.asia.